The Right to Refuse: Five Myths That Keep Us Using Platforms We Distrust

Public debates about digital platforms often focus on blaming technology companies for declining online service quality, data breaches, and so on. This process is frequently described as “enshittification.” While these critiques are valid, they risk positioning users as passive victims waiting for regulation or corporate reforms. This lightning talk shifts the focus from blame to agency by examining five widely held myths that discourage people from refusing or resisting dominant digital platforms.

In five short provocations, the talk challenges assumptions that platform decline is solely a leadership problem, that leaving is impossible because “everyone else is there,” that platform use is driven by genuine enjoyment rather than engineered compulsion, that users can freely modify or resist technologies they dislike, and that surveillance is an unavoidable price for safety, efficiency, or education. Drawing on critical perspectives from digital culture and education research, the talk argues that these myths normalize dependence, surveillance, and compliance,- often from an early age.

The session frames refusal not as technophobia or withdrawal, but as a form of digital disobedience and responsible digital citizenship. The goal is to encourage participants to reconsider their own everyday digital practices and recognize the power embedded in seemingly small choices.

Discussion will be generated through a closing challenge that invites participants to identify one platform, tool, or practice they could fully or partially refuse, starting immediately.

Monika Sereniene, Tampere University of Applied Sciences, LT

Monika Sereniene is an HR professional, certifies business trainer, ADKAR change management practicioner, and radio host based in Lithuania. She has over 15 years of experience in human resource management and leadership development across multiple sectors. Monika specializes in organizational culture, leadership skills, and change management. She is currently studying Educational Leadership at TAMK University of Applied Sciences, Finland. Monika also hosts the radio show “Turn on the Light” where she explores topics related to education, leadership, and society.

TCC Hawaii invites faculty, researchers, librarians, counselors, student affairs and student support professionals, graduate students, administrators, and consultants from around the world interested in evolving technologies and learning practices to submit proposals for this online conference.

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